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Information Worker Solutions

 The management of information is becoming increasingly challenging as the degree of available data increases. Help your business to store, retrieve and make available the right information to the right people.

SDM can help you to utilise the data in existing systems and display in a format which ensures that it is available when people need it. Strong search capabilities mean you no longer have to rely on employees being available to find the information you need.

You can store new information, retrieve past information and design your future knowledge management system to enhance communication, collaboration and content management across the business. 

 Communications  &
     Collaboration

 Enterprise      Content
     Management

 Records      Management

 Business      Process
     Automation

Business Process Automation

Business Process Automation (BPA) helps individuals and teams to be more productive through automation of administrative and key business tasks. This means your greatest asset, your people, have more time to work on other activities to deliver better service to customers and stakeholders. By automating business processes, companies can save time and get tasks directed to the right person, and benefit from reliable task execution and increased productivity.

In conjunction with BPA, companies require their processes to integrate with line of business systems, external service providers (e.g. credit card payment systems) and external partner businesss (e.g. suppliers).  A key component of this is the ability for businesses to gain real-time visibility into these processes and systems, which in turn enables them to be agile and react quickly to market changes.

Example business processes that can be automated are;

Industry

Example business processes

Government

Forms, Registrations, Building Approvals

Manufacturing

Capital expenditure (CAPEX), Order Processing, Resource Requests

Projects

Project Kick-off, Project Approvals, Expense Approvals

HR

Leave Applications, Training Requests, Staff Movements

Administration

Travel Request, Training Requests, Capital expenditure (CAPEX)

IT

Service Requests, Line of Business (LOB) integration

Legal and Risk

Document Management, Compliance, Content Management

Finance/Insurance

Loan Approvals, Policy Approvals, Claims Management

 
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